The Litigation Support Analyst provides
administrative, technical and operational integration of litigation support
technology. Supports Project Management
and Operations team efforts on in-house e-discovery tasks and litigation
support projects. Typically assigned tasks and projects by, and
works with supervision from, more senior Operations staff members or an
assigned technical lead. Works in a multi-user/multi-shift team environment to
accomplish tasks in the most accurate and efficient manner.
Examines electronic media for content, organization and volume, and
assists with the proper handling and storage of client data.
Loads data from electronic media onto network storage environment.
Processes client data for e-discovery projects using prescribed
applications and procedures and in accordance with instructions on project
request forms.
Creates document productions (paper, image, native format) in accordance
with required specifications, and assists with the exchange/sharing of data
with clients, co-counsel, etc.
Undertakes appropriate quality control of all assigned tasks.
Assists with support of database end-users, providing search
assistance, troubleshooting, batch printing, etc.
Miscellaneous
tasks as assigned, including but not limited to: data media duplication and auditing, imaging
(Tiff or PDF), spreadsheet manipulation, Tiff blowback and native file
printing.
QUALIFICATIONS
Solution-oriented provider with strong customer
service skills, an understanding of the litigation process, and experience with the
use of technology to support litigation efforts.
Experience with LAW 5.0 or greater, Concordance/Concordance Image (or
Opticon), LiveNote, and/or other litigation support tools, as well as with some/all of these additional tools: MS Office
(Access, PowerPoint, Excel), Outlook, Lotus Notes, Ipro, Trial Director,
Sanction, RoboCopy, TextPad, etc.
Able to multi-task, perform under tight time constraints,
manage competing deadlines, self-check work, and respond swiftly and
effectively to changing demands.
Able to take direction, work individually or within
a team, take responsibility for the accurate and timely completion of assigned
tasks, and clearly communicate status of projects that span multiple shifts.
Willingness to work non-standard shifts, including
evenings and weekends, in order to meet case work demands.
Strives to continuously build knowledge and skills and share expertise
with others.
EDUCATION
and/or EXPERIENCE
Bachelor’s
Degree
Minimum
three years experience in a litigation support and/or paralegal role at a major
law firm or litigation support service provider.