The Practice Support Team
Lead provides project management and litigation support services to the
Litigation department and insures that all projects are handled effectively to
meet the demands of the case teams. Responsibilities include organizing the
activities of up to three litigation support professionals in providing
in-house litigation support to attorneys, legal assistants, and clients with
current technology, and to address other automation needs including electronic
discovery. This role is responsible for all phases of the litigation support
project lifecycle including requirements gathering, project planning,
implementation and training. Additional responsibilities include vendor
selection and management, staff management, limited financial management. The
Team Lead provides substantive technical guidance and training to attorneys,
legal assistants, and others throughout all offices. The Team Lead requires an
in-depth understanding of the entire litigation support process including
document scanning and coding, electronic discovery, database searching and
reporting, transcript management, and trial support. The Team Lead must have an
expert level knowledge of various litigation support and electronic discovery
products including Concordance, IPRO, Relativity, Sanction, CaseMap and
LiveNote; must also have an expert-level knowledge of the Microsoft Office
suite of productivity applications with a particular focus on Excel, Access and
PowerPoint. Experience with any other following is a plus: LAW, Clearwell, RoboCopy,
E-Scanit, Discovery-e, Discovery Attender or any similar electronic discovery
software application.
Essential Duties and Responsibilities include the following (other duties may be assigned):
•
Organizes work
flow and activities of a litigation support team that may or may not include
self, often across offices.
•
Examines
electronic media for content, organization and type of information it may
contain, and assists with the proper handling and storage of client data.
•
Loads data from
electronic media onto network storage environment.
•
Processes ESI for
e-discovery projects using applications, tools and utilities defined for the
process workflow.
•
Creates document
productions (paper, image, native format) in accordance with specifications for
each project or matter, and assists with the exchange/sharing of data with
clients, co-counsel, etc.
•
Supports quality
control of all assigned tasks, including database loads, deliverables from
outsourced projects, media creation and duplication, etc.
•
Assists with
maintaining case summaries and tracking logs for production database projects.
•
Provides support
for database end-users, including training, search assistance, troubleshooting,
batch printing, etc.
•
Participate in
the evaluation, selection and coordination of outside vendors and supervision
of temporary staff as required.
•
Assist Practice
Support Director and team in development and testing of new applications and/or
modification/upgrade of existing applications.
•
Litigation
Graphics: designs and creates case-specific graphics for use in legal briefs,
as demonstratives, and for in-house educational programs; works with vendor to
create and deliver blow-ups and other outsourced tasks.
•
Miscellaneous
tasks as assigned, including: data media duplication, data assessment, imaging
(Tiff or PDF), spreadsheet manipulation, tiff blowback and native file
printing.
Qualifications:
•
Knowledge of the
litigation process and an understanding of the use of technology to support
litigation efforts.
•
Experience with
LAW 5.0, Concordance/lPRO, LiveNote, and/or other litigation support tools, as
well as with some/all of these additional tools: MS Office (Access, PowerPoint,
Excel), Outlook, Lotus Notes, Trial Director, Sanction, RoboCopy, TextPad, etc.
•
Ability to
multi-task, perform under tight time constraints, manage competing deadlines,
self-check work, and respond swiftly and effectively to changing demands.
•
Able to take direction,
work individually or within a team, take responsibility for the accurate and
timely completion of assigned tasks, and clearly communicate status of projects
that span multiple shifts.
•
Willingness to
work non-standard shifts including evenings and weekends in order to meet case
work demands
•
Strive to
continuously build knowledge and skills and shares expertise with others.
•
Proven ability to
train and support end-users in Practice Support applications utilized in the
office, including litigation support tools and other practice area software;
•
Demonstrated
aptitude to learn technical aspects of new applications;
•
Excellent
oral/written communication skills, interpersonal skills and organizational
skills;
•
Demonstrated
ability to develop, communicate, comply with and enforce database standards,
including quality assurance procedures;
•
Demonstrated
ability to meet multiple deadlines and goals;
•
Ability to
formally document procedures and policies as required by management;
•
Experience with
managing complex projects throughout the litigation life cycle and leading a
technical team that produces successful results.
Education and/or Experience:
•
Bachelor's Degree
•
Minimum three
years experience in a litigation support and/or paralegal role at a major law
firm or litigation support service provider.
For immediate
consideration, please send your resume to Jared Coseglia at jared@cowengroup.com For more
information on how to grow your career in Litigation Support/eDiscovery
visit www.cowengroup.com
