Cowen Job Bank

Practice Technology Senior Analyst - DC - $85-$90K + OT

This position is responsible for many aspects of litigation support from the start of a case through trial proceedings.

 

Responsibilities include, but are not limited to:

·         Database creation and management using Concordance.

·         Image management and document productions using IPRO.

·         Transcript management using LiveNote and trial preparations using Sanction.

·         One-on-one end user training for Concordance, IPRO and LiveNote, document scanning using IPRO Scan-It; coordinating vendor work; creating and copying CD ROMs and DVDs; providing back up support to other offices and analysts when necessary; and providing first level technical support for litigation support applications.

·         The candidate must be a self-starter, a team player and be able to work with little direct supervision.

·         The successful applicant must have a full grasp of e-discovery issues and be able to advise internal and external clients regarding best practices and e-discovery issues. Lastly, the candidate must be able to follow established SOPs and protocols related to handling of data.

 

The qualified applicant:

·         Will have a Bachelor's degree with at least 3-5 years of previous experience administering Concordance databases, IPRO imaging system and LiveNote.

·         Experience with other litigation technologies, especially those with early case assessment features, is a plus.

·         Willingness to work in a team environment and adhere to firm standards is a must.

·         Excellent problem solving ability, verbal and written communication skills, able to work under strict deadlines and the ability to interact with all levels of staff and attorneys are also necessary.

·         Ability to work independently in a production environment, flexibility for overtime and availability for occasional travel are essential.

·         The candidate must show the ability to exercise good judgment in advising firm clients and attorneys.

·         A strong grounding in e-discovery issues is a must.

Litigation Support Analyst - TEMP - DC

Responsibilities:

 

• Searching and quality control auditing of databases and image bases.
• Printing reports.
• Preparing custom reports and logs.
• Modifying and coding data, and printing and organizing images.
• Working with Project Managers to prepare documents for processing by vendors.
• Creating new Concordance and Sanction databases and loading data as needed.
• Producing and loading data to applications as needed.
• Creating databases, tables, queries and reports for Microsoft Access coding projects, and importing and exporting transcripts to and from LiveNote.
• Advising team members on technical issues relating to the automation project.
• Approaching new needs or problems creatively and working with team members to provide effective support.
• Providing quality customer service to all o the Firm’s staff and clients including direct-end user support in support of Firm’s help desk.

Must know Concordance

Manager - Consulting Services

The Manager of Consulting Services will be responsible for providing consulting services to corporate legal departments of Fortune 500 Legal departments on legal department operations best practices and the use of technology.  This includes business process reviews including best practices consulting for matter management, document management, ebilling, legal holds, records management, contract management and other legal processes and technology.   This position will provide thought leadership for the company by increasing the awareness of the company in the market place by participating in speaking engagements and by writing White Papers and industry articles.  Contributing to the company’s strategic direction will be accomplished by supporting the Sales organization and sales efforts as well providing input to marketing plans and product and services input to Product Management. 

 

Duties and Responsibilities:

 

• Lead consulting engagements for existing company clients and new clients.  To include managing a team of consultants as required for an engagement. 
• Support the Sales organization with assistance is assessing potential projects, supporting sales calls and meetings, providing effort estimates, contributing to proposals and RFPs and provide pricing guidance.
• Leverage industry contacts to assist in generating sales leads and develop new business opportunities.
• Serve as a thought leader for the company to include writing White Papers, participating in company-sponsored seminars and Webinars, pursuing and participating in Industry events. 
• Provide input to Marketing for developing marketing plans to promote consulting services as it fits in with the overall strategy. 
• Provide regular feedback to Product Management concerning market trends and product and services ideas.
• Contribute to the overall success of the Consulting Services organization by:
• Supporting the hiring, training, and development of the consulting services staff.
• Contributing to the creation and maintenance of a consulting methodology to meet the company’s strategic objectives
• Achieving personal utilization targets and helping the group meet utilization targets. 

 

Professional Requirements:

 

• Bachelor Degree in a related field.  An MBA and/or JD highly desired.
• 5+ years of legal industry consulting services experience with at least 1 year in a Manager position focusing on business process improvement and technology solutions  
• Good understanding of consulting services methodologies. 
• Able to effectively manage a consulting engagement including managing staff consultants, managing the client relationship.  
• Strong written and verbal communication skills: must be able to prepare material to be presented to both internal senior management and to external clients including White Papers, ability to make presentations in company and industry events.
• Excellent problem solver, flexible and able to accommodate changing priorities and directions.
• Ability to work in a fast-paced teamwork-based environment.
• Available to travel over 50% of the time.

Managing Director – Strategic Accounts

The Managing Director of Strategic Accounts will be responsible for managing a set of strategic accounts, being a trusted advisor for the strategic accounts to achieve both customer and company success.  This position will provide thought leadership for the company by increasing the awareness of the company in the market place, by participating in speaking engagements, and by writing White Papers and industry articles.  Contributing to the company’s strategic direction will be accomplished by supporting the Sales organization and sales efforts as well providing input to marketing plans and product and services input to Product Management.  This position will be responsible for developing a consulting methodology and practice group.

• Manage an assigned set of strategic accounts consisting of both prospective customers and existing customers, including developing and managing the business relationship with those accounts and becoming the trusted advisor to the legal department.  Responsibilities include:
• Creating and executing account plans which include financial objectives for strategic accounts
• Achieving customer satisfaction goals
• Providing consulting services and engaging other company resources to achieve the customers’ goals
• Provide data to Product Management regarding product requests for such strategic accounts
• Lead consulting services engagements for other accounts as requested
• Support the Sales organization with assistance is assessing potential projects, supporting sales calls and meetings, providing effort estimates and pricing guidance.
• Generate sales leads and develop new business opportunities.
• Serve as a thought leader for the company to include writing White Papers, participating in company-sponsored seminars and webinars, pursuing and participating in Industry events. 
  
• Provide input to Marketing for developing marketing plans to strategic accounts and to meet the objectives of the company’s strategic vision.
• Provide regular feedback to Product Management concerning market trends and product and services ideas.
• Create and maintain a consulting services organization to include;
• Support the hiring, training, and development of the consulting services staff.
• Creating and maintaining a consulting methodology to meet the company’s strategic objectives
• Ensure profitability of the consulting organization based on agreed upon staff utilization rates and margin targets.
• Provide performance reports to senior management demonstrating the health of the consulting organization and profitability of the group. 

 

Professional Requirements:

 

• Bachelor Degree in a related field.  An MBA and/or JD highly desired.
• 8+ years of legal industry consulting services experience with at least 4 years of Manager or higher position, focusing on business process improvement and technology solutions  
• Solid understanding of consulting services methodologies. 
• Able to effectively manage multiple responsibilities with minimal supervision.
• Strong written and verbal communication skills: must be able to prepare material to be presented to both internal senior management and to external customers including White Papers, ability to make presentations in company and industry events.
• Must be able to effectively serve as a company advocate and to negotiate for the company and department.
• Excellent problem solver, flexible and able to accommodate changing priorities and directions.
• Experience managing external customers and internal staff.
• Ability to work in a fast-paced teamwork-based environment.
• Available to travel over 50% of the time.

Litigation Support Project Manager (New York) $125 - $155k

This is a unique opportunity for a strong eDiscovery Project Manager to join a top-rated, successful, growing, legal technology solutions vendor.

 RESPONSIBILITIES

• Provides day to day management of individual projects.
•  Responsible for ensuring client requirements are defined and met for training, review and production activities.
• Must be able to manage most aspects of hosting projects.
• Anticipating the tasks and resources needed to meet and exceed client requirements on each project.
• Ensures that all work is checked for quality, accuracy and completeness and that problems identified are resolved appropriately.
• Manages client communications (oral and written); communications should be clear, concise and well written.

 

QUALIFICATIONS

•  Excellent oral and written communication skills.
• Excellent time management skills; must be able to demonstrate ability to manage multiple, simultaneous tasks.
• Strong attention to detail.
• Intellectual curiosity.
• A thorough understanding of the eDiscovery and litigation support industry.
• Ability to interact with a diverse group of internal resources.
• Ability to interact effectively with different levels of client contacts (technical staff, paralegals, and partners).
• Ability to provide direction and motivation in day-to-day project activities.
• Ability to develop and execute a project plan in coordination with Data Services Manager and/or Project Director, as appropriate.

 

This company provides an advanced offering of integrated technology-based products and services for litigation, fiduciary management and claims administration applications. Clients include corporations, attorneys, trustees and administrative professionals who require sophisticated case administration and document management capabilities, extensive subject matter expertise and a high service capacity when working on complex legal proceedings.

 

 

 

Senior Project Manager-Electronic Discovery (New York) $100—130K

Essential Duties & Responsibilities include the following. Other duties may be assigned. Creates and maintains project documentation to ensure a clear audit trail; ensures chain of custody is maintained for client media; tracks client data from receipt through processing, review and production; helps select and manage vendors; identifies and escalates issues and risks as appropriate; facilitate communication and collaboration among stakeholders. Stakeholders include clients, partners, associates, litigation analysts, information technology staff, vendors/service providers and the electronic discovery/litigation support staff.

Job Requirements Include

• Strong communication, collaboration and influencing skills.

• Ability to work effectively with people at all levels both within and outside of the Firm.

• Must be organized, flexible and a good problem solver.

• Able to exercise good judgment in a fast-moving environment.

 

Requirements

College degree and 10+ years of combined experience in litigation/litigation support, data discovery, project management and technology. Law firm experience required.

Litigation Support Project Manager - NY

Responsible for advising the firm, its attorneys, and its clients on preferred methods of organizing and automating litigation, focusing on the firm’s litigation-oriented practice groups.  Also responsible for identifying and assisting in the implementation of technologies that advance the cause of clients in specific matters and the firm and/or its practice groups in broader group-wide initiatives.  Acts in a consulting capacity and operates as a time-keeper.  Expected to engage early in the life of matters, assess data and information needs, identify the most cost-effective process and technology solutions, assist in the acquisition and implementation of key technologies, and then effectively manage the delivery and successful use of those solutions. Minimum two years years experience with legal technologies, including at least one in an advisory capacity, preferably in a law firm environment. Project leadership experience required; prior experience as an attorney or legal assistant highly preferred.

Sales - Legal Outsourcing ( Chicago )

A global leader in legal and intellectual property outsourcing services and a high-growth, fast paced, exciting group of lawyers, engineers, scientists, and business professionals working together to achieve excellence in the newest frontier of professional services outsourcing from India. Revolutionizing the way lawyers and engineers around the world practice law and intellectual property and we are having a tremendously fun time doing it. This is an excellent opportunity for an energetic, seasoned legal or legal support sales professional to work directly with the global leadership team selling legal, intellectual property and compliance services to large corporate legal departments, patent departments and technology transfer departments.

Objective

• To build long-term relationships outsourcing US legal work for appropriate Fortune 1000 U.S. corporations and the law firms that support them.

Position Objectives & Expectations

• To win repeatable 5-figure, 6-figure and million-plus dollar legal outsourcing work, including compliance and risk management, contract management, contract drafting, litigation document review, legal research and patent services, from U.S. in-house legal and compliance departments and U.S. law firms.

• To penetrate our existing client base of corporations and law firms to win recurring and repeatable legal outsourcing services.
Personal Requirements

• To be able to generate leads, qualify prospects and opportunities, and close repeatable and scalable business.

• To have a demonstrable acumen to communicate with and successfully market to attorneys and compliance managers.

• To be a high energy, internally motivated sales professional with a demonstrated history of selling services to C-suite professionals.

• To have a demonstrated history of successfully working in a satellite office without direct day to day in person supervision.
Required Experience

• A minimum of five years' legal or legal support sales experience or relevant experience obtained in-house or in a prestigious law firm or other provider environment.

• Expert knowledge of the legal and legal support industry, with competence in one or more of compliance/risk management, corporate law, litigation/e-discovery and patent.

• Current rolodex/contacts at in-house legal departments, compliance departments, general counsel’s offices and large and medium law firms.

Education

• Bachelors required. JD preferred.

Benefits

• Competitive pay, commensurate with experience and achievement

• Access to a comprehensive employee benefits package including health, prescription, vision, dental, life and disability insurance

• Paid vacation and holidays

• 401(k) plan

• Bonus Opportunity

• Incentive Compensation Plan

Litigation Support Analyst (New York)

The Litigation Support Analyst provides administrative, technical and operational integration of litigation support technology. Supports Project Management and Operations team efforts on in-house e-discovery tasks and litigation support projects.  Typically assigned tasks and projects by, and works with supervision from, more senior Operations staff members or an assigned technical lead. Works in a multi-user/multi-shift team environment to accomplish tasks in the most accurate and efficient manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Builds and maintains litigation databases using LAW 5.0, Concordance, and LiveNote., including searching, indexing, administration, etc.

Examines electronic media for content, organization and volume, and assists with the proper handling and storage of client data.

Loads data from electronic media onto network storage environment.

Processes client data for e-discovery projects using prescribed applications and procedures and in accordance with instructions on project request forms.

Creates document productions (paper, image, native format) in accordance with required specifications, and assists with the exchange/sharing of data with clients, co-counsel, etc.

Undertakes appropriate quality control of all assigned tasks.

Assists with support of database end-users, providing search assistance, troubleshooting, batch printing, etc.

Miscellaneous tasks as assigned, including but not limited to:  data media duplication and auditing, imaging (Tiff or PDF), spreadsheet manipulation, Tiff blowback and native file printing.

 

 

QUALIFICATIONS

 

Solution-oriented provider with strong customer service skills, an understanding of the litigation process, and experience with the use of technology to support litigation efforts.

Experience with LAW 5.0 or greater, Concordance/Concordance Image (or Opticon), LiveNote, and/or other litigation support tools, as well as with some/all of these additional tools:  MS Office (Access, PowerPoint, Excel), Outlook, Lotus Notes, Ipro, Trial Director, Sanction, RoboCopy, TextPad, etc.

Able to multi-task, perform under tight time constraints, manage competing deadlines, self-check work, and respond swiftly and effectively to changing demands.

Able to take direction, work individually or within a team, take responsibility for the accurate and timely completion of assigned tasks, and clearly communicate status of projects that span multiple shifts.

Willingness to work non-standard shifts, including evenings and weekends, in order to meet case work demands.

Strives to continuously build knowledge and skills and share expertise with others.

 

EDUCATION and/or EXPERIENCE

 

Bachelor’s Degree

 

Minimum three years experience in a litigation support and/or paralegal role at a major law firm or litigation support service provider.

Litigation Support Project Manager

The Litigation Support Project Manager is responsible for managing and coordinating all litigation support services for individual cases as assigned by the Director of eDiscovery Support Services. For every matter that employs litigation support tools and services, the Project Manager is the primary point of contact for case team attorneys, paralegals, and vendors involved with the case. Responsibilities include but are not limited to: design databases for case teams; implement protocol for defensible collection, processing and review of client data; troubleshoot litigation support applications and databases; manage vendors to ensure that high quality data deliverables and services are provided within negotiated schedules and budgets; assist with the analysis and testing of new or new versions of litigation support software; manage daily contact between case team and litigation support; manage litigation support budget for case team; perform collections; assist case team with data analysis (ESI Protocol, document requests, production protocols, etc.) and ensure productions, etc. meet qualifications for their cases.

Hours

10:00 a.m. - 6:00 p.m.

Qualifications:

Must be specifically listed on resume in order to be considered for this position.

• High School diploma or GED required.

• Bachelors Degree or two years work experience required.

• Five plus years litigation support experience within a law firm or a litigation support

vendor required.

• Concordance and IPRO skills required.